Resources
Straight answers about water, fire, and mold damage.
We've compiled a short list of some of the most common questions our customers ask regarding water, fire, and mold damage. What should we do first? How much is this going to cost? How does insurance work in Texas? How long will this take? The answers are below, written by the people who do the work.
Guides
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How much does water damage restoration cost?
What drives water damage restoration cost: water category, class of loss, materials, drying time, and insurance billing. No flat rate. Call any hour.
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How to file a water damage insurance claim in Texas
How to file a water damage claim in Texas: what policies cover, how to document the loss, Prompt Payment deadlines, and your right to pick your contractor.
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The first hour after water damage: a checklist
Standing in water right now? A printable checklist for the first hour after water damage: stay safe, stop the water, save what you can. Call Guardian any hour.
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Mold vs. mildew: how to tell the difference and when it matters
Mildew is flat and wipes off. Mold is fuzzy, musty, and grows into drywall. What to clean yourself, when Texas requires a license, and when to call.
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How long does water damage restoration take?
How long water damage restoration takes, phase by phase: arrival, extraction, three to five days of drying, then rebuild. What speeds it up or slows it down.
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What to do after a house fire: the first 24 to 48 hours
What to do in the first 48 hours after a house fire: re-entry, insurance, securing the home, soot, firefighting water, and contents. Call Guardian any hour.
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Reading this at 3 a.m. with water on the floor?
Put the phone to your ear instead. Somebody real will answer.
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